ENTERPRISE TECHNOLOGY · CONSULTING PROFILE
Pranav K H
ServiceNow Developer · Technical Consultant
Bangalore, IN
Technical Consultant specializing in ServiceNow-led enterprise solutions, with a focus on
automation, AI integration, and high-quality delivery. Experienced in building, testing,
and scaling platforms that improve operational efficiency and user experience across
global organizations.
Platform
ServiceNow Expertise
Quality
End-to-End Assurance
Innovation
AI & Automation
Professional Overview
Technical Consultant specializing in delivering end-to-end solutions on the
ServiceNow platform, with a strong focus on building intuitive, scalable,
and user-centric enterprise experiences. My work spans the full delivery
lifecycle — from functional design and catalog engineering to configuration,
scripting, automation, and quality assurance — ensuring solutions align with
business goals and deliver measurable value.
I have contributed to enterprise-scale initiatives including Service Catalog
development, automation-driven workflows, platform standardisation programmes,
and integration use cases such as Live Agent Chat Integration (LACI), working
closely with cross-functional teams to support stable and successful
implementations.
In addition, I contributed to the development of an AI-integrated Learning
Management System (LMS) built entirely on ServiceNow and integrated with
Copilot and Microsoft Teams, further strengthening my experience in designing
modern enterprise-scale solutions.
I bring a balanced approach across development, design, and quality assurance,
with a strong emphasis on collaboration, clarity, and continuous improvement.
I am passionate about leveraging ServiceNow capabilities, automation, and
emerging technologies to deliver impactful, future-ready solutions.
